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File name HP Designjet 2500cp-2000cp Quick Reference Service Manual.pdf

HP DesignJet 2500CP HP DesignJet 2000CP Printers Quick Reference Service Manual ENGLISH Warranty E Copyright HewlettPackard Company 1997 This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HewlettPackard Company. The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. WARNING The procedures described in this manual are to be performed by HP-qualified service personnel only. Electrical Shock Hazard Serious shock hazard leading to death or injury may result if you do not take the following precautions: D Ensure that the ac power outlet (mains) has a protective earth (ground) terminal. D Disconnect the Printer from the power source prior to performing any maintenance. D Prevent water or other liquids from running onto electrical components or circuits, or through openings in the enclosure. First edition, November 1997 Product Support, Barcelona Division Hewlett-Packard Espaсola, S.A. Avda. Graells, 501 08190 Sant Cugat del Vallиs Spain Troubleshooting Which Firmware relates to which Ink system? A.01.XX This firmware revision means that the Printer can only use Imaging Inks. A.02.XX This firmware revision means that the Printer can use both the Imaging Inks and the new UV Durable Inks. Use the Latest Firmware / PostScript Revision Always check which firmware revision the printer is using (Utilities / Statistics / Code Rev) and if necessary, update it. Also check the PostScript revision (Utilities / Statistics / PostScript Rev) and if necessary, update it. Install the Firmware SIMM and PostScript SIMM in the correct slots Remember that the Firmware SIMM (including the firmware code for the imaging and UV Durable Inks) must installed in the first slot from the left. The PostScript SIMM must be installed in the second slot from the left. Perform a Service Test on the Failed Component/Assembly Always perform a Service Test on the component/assembly that you are about to replace, just to make sure that is the component/assembly that has failed. If the test on that component/assembly passes, do NOT replace it. Solving Image Quality Problems Whenever an Image Quality problem appears, print the Image Quality Print to help diagnose the problem. The Image Quality Print will help you differentiate between possible IDS / Printer / media errors and other problems such as incorrect front panel selection, driver or RIP configuration or mechanical problems. For information on solving Image Quality